Dell's "Express" Vista Upgrade

Many of you know that Kristen and I purchased a new desktop computer from Dell back in December of 2006. It came with a "free" upgrade to Windows new operating system, Windows Vista. I say "free" because it actually costs $10.50 in shipping and handling charges, a very cheap price to pay considering you can actually buy a brand new computer for cheaper than you could buy Windows Vista.

Windows Vista came out on 1/29/2007.

January 13th
I ordered my upgrade disk from Dellvistaupgrade.com At that time Dell showed on the "order status" screen...

"Dell expects to ship all upgrade disks by the end of February."

February 25th
I went back to check on the status of my order.....

"Dell expects to ship all upgrade disks by the end of March." Grrrr, frustrating....

March 25th
I went back to the Dell website to check on my order....

"Dell expects to ship all upgrade disks by the end of April.".... Ahhhh I can't stand it!

April 7th - just for fun
I decided to check the Dell upgrade website. Do you know what it said

Yup, you guessed it "Dell expects to ship all upgrade disks by the end of May."

Turns out that Dell shipped "Vista capable" computers that weren't actually capable of running Vista.

So, Dell has learned their lesson to never again sell a free upgrade to the new system and I have learned my lesson to never buy from Dell anymore. At a minimum, they should not charge the $10.50 and really they should figure out something more that they could do to make up for their error.

Ok Enough complaining for me today. Thought you might all like to know about my "express" upgrade :)